Terms of Service

Effective Date: 01/08/2025

These Terms of Service (“Terms”) govern your access to and use of the North Branch Corp website, product information, quote request tools, documentation request tools, and related business communications. By accessing or using this website, you agree to these Terms. If you do not agree, do not use this website.

1. Business-to-Business Use

North Branch Corp distributes medical supplies and related product information primarily for healthcare organizations, distributors, purchasing teams, wholesalers, retailers, pharmacies, government buyers, and other business or institutional users. You represent that the information you provide is accurate and that you have authority to act on behalf of the organization you identify.

2. Age and Eligibility

You must be at least 18 years old to use this website. This website is not intended for children or for personal medical consultation.

3. Product Information and Availability

Product descriptions, images, categories, specifications, labeling summaries, regulatory references, catalog information, pricing references, and availability information may change without notice. Product availability may depend on inventory, manufacturer supply, import/export requirements, FDA or other regulatory status, customer qualification, order size, shipping limitations, and other business or legal factors.

Unless expressly stated in a signed agreement, website content does not constitute a binding offer, guarantee of availability, final price quote, medical claim, regulatory determination, or representation that any product is appropriate for a specific clinical, purchasing, reimbursement, or regulatory use.

4. Medical Device and Consumable Use

Products must be used only in accordance with applicable labeling, instructions for use, warnings, contraindications, training, facility policies, professional standards, and applicable laws. Healthcare professionals and purchasing organizations are responsible for determining whether a product is suitable for their intended use.

North Branch Corp does not practice medicine, provide diagnosis or treatment, recommend clinical protocols, or replace the judgment of licensed healthcare professionals.

5. Regulatory, Quality, and Documentation Requests

We may provide product documentation such as line cards, specifications, instructions for use, labeling, certificates, declarations, regulatory information, lot information, safety information, or quality documentation when available and appropriate. Documentation may be subject to manufacturer approval, customer qualification, confidentiality requirements, or regulatory limitations.

You agree not to alter, misrepresent, relabel, repackage, redistribute, or use documentation in a misleading way or in a manner that violates applicable law.

6. Quotes, Orders, Payment, and Commercial Terms

Requests submitted through the website are inquiries only. Quotes, purchase orders, invoices, shipping terms, payment terms, returns, warranties, distributor rights, exclusivity, minimum order quantities, taxes, freight, customs, and other commercial terms are governed by the applicable written quote, invoice, purchase order acceptance, distribution agreement, or other signed agreement.

We may accept, reject, cancel, or limit any request or order where permitted by law, including due to regulatory restrictions, product availability, suspected fraud, incomplete information, credit risk, export/import restrictions, or business reasons.

7. Shipping, Import/Export, and Restricted Transactions

Medical supplies may be subject to import, export, customs, sanctions, anti-corruption, healthcare, FDA, state, local, and international trade requirements. You agree not to use this website or purchase products in violation of applicable laws, sanctions, embargoes, denied-party restrictions, anti-bribery laws, or end-use restrictions.

8. Product Complaints, Recalls, and Safety Communications

If you become aware of a product complaint, quality concern, adverse event, malfunction, suspected counterfeit product, labeling issue, or recall-related matter, you should promptly contact North Branch Corp using the contact information below and provide all reasonably available details, including product name, lot number, date of use or receipt, facility information, and nature of the concern.

You agree to cooperate with reasonable requests related to complaint investigation, recall coordination, corrective actions, regulatory reporting, and product safety communications.

9. Acceptable Use

You agree not to:

• Use the website for unlawful, misleading, fraudulent, harmful, or unauthorized purposes.
• Interfere with website security, availability, systems, networks, or data.
• Attempt to gain unauthorized access to the website or related systems.
• Scrape, copy, harvest, or extract website content or data for unauthorized commercial use.
• Upload malicious code, spam, false information, confidential third-party information, or content that violates the rights of others.
• Use product information to make unauthorized medical claims, regulatory claims, or misleading marketing statements.

10. Intellectual Property

All website content, design, text, images, graphics, logos, product presentations, and other materials are owned by North Branch Corp, its suppliers, manufacturers, licensors, or other rights holders and are protected by intellectual property laws. You may view and print website pages for internal business evaluation only. No rights are granted except as expressly stated in these Terms or a written agreement.

11. User Submissions

If you submit information, files, messages, feedback, product requests, complaints, or other materials, you grant North Branch Corp the right to use, reproduce, store, transmit, share, and process such materials as reasonably necessary for business, customer support, product-quality, regulatory, legal, and operational purposes. You represent that you have the right to submit such materials and that they are accurate to the best of your knowledge.

12. Third-Party Links and Services

The website may contain links to third-party websites, platforms, forms, tools, or resources. We are not responsible for third-party content, policies, products, services, or practices. Access third-party resources at your own risk.

13. No Warranties

THE WEBSITE AND WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, NORTH BRANCH CORP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND UNINTERRUPTED OPERATION.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NORTH BRANCH CORP WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR SIMILAR DAMAGES, INCLUDING LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, PROCUREMENT COSTS, OR REPUTATIONAL HARM, ARISING FROM OR RELATED TO THE WEBSITE, WEBSITE CONTENT, COMMUNICATIONS, OR USE OF PRODUCT INFORMATION.

15. Indemnification

You agree to indemnify, defend, and hold harmless North Branch Corp, its owners, officers, employees, contractors, manufacturers, suppliers, affiliates, and business partners from claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms, misuse of the website, inaccurate submissions, unauthorized use of product information, or violation of law.

16. Termination and Website Changes

We may modify, suspend, restrict, or discontinue the website or any content at any time without notice. We may also restrict access to users who violate these Terms or applicable law.

17. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and share information.

18. Governing Law and Venue

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, unless another jurisdiction is required by applicable law or a separate written agreement. Any dispute relating to the website or these Terms will be brought in a court of competent jurisdiction unless otherwise required by law or agreed in writing.

19. Changes to These Terms

We may update these Terms from time to time. The effective date above indicates when these Terms were last updated. Continued use of the website after updates means you accept the revised Terms to the extent permitted by law.

20. Contact Us

If you have questions about these Terms, product information, documentation, or website use, contact:

North Branch Corp
2295 South River Rd.
Walton, NY 13856
privacy@northbranchcorp.com